News from British and Canadian Conservatives

Tuesday, November 20, 2007

Revenue & Customs screw up - who's surprised?

Today, HM Revenue & Customs has revealed that confidential data about 7.5 million families in receipt of child benefits have been lost. That's in addition to the 15,000 Standard Life customers' details which had earlier been compromised. It follows a series of screw ups in administering Tax Credits, and the Head of HMRC has now resigned. The Chancellor of the Exchequer and his predecessor in charge, the Prime Minister, remain in post of course. Apparently they are not remotely responsible for the mess, nor that pertaining to the Northern Rock crisis. Just what does a minister have to do to be expected to resign these days?

One group of people is unlikely to be surprised. That's graduates repaying their student loans through PAYE, such as me. We're used to being messed around by cock-up after cock-up by HMRC. At the moment, I am still waiting for my 2004-2005 payments to be reflected in the outstanding balance of my loans. I'm yet to receive my 2006-2007 statement, for the year ending last April, 7 months on. Thankfully, I don't have to worry about potential identity theft as well, but that's not much consolation. Least of all when the government wants to hold all of the information a fraudster could ever hope for as part of the planned implementation of ID cards.

No comments: